FAQ

Do you include paper goods and table covers?
We provide all the necessary paper goods and plasticware for your guests’ to eat the items we serve. We provide serving platters, utensils and buffet tables with disposable table covers.

How much service time is included in your menu price? Can more time be added?
Our full service menus provide for 5 total hours of service. It is composed of our travel, setup, clean up, and meal service.

How do I determine serving time?
In order to serve your guests the highest quality food, it is necessary for all of your guests to be present at your designated serving time. Once our staff is on site if you choose to delay serving time for more than one-half hour, additional labor charges will apply.

Are fees for staffing charged separately? 
Necessary service staff is included in the menu price. However, travel that is more than 30 minutes from the Woburn area will be charged separately at an hourly rate.

What service is included with BBQ, Pig Roast and Churrasco? 
We decorate your buffet with flowers and greenery, serve your buffet, clear tables, and take the trash when we leave. As a full service caterer we take care of everything from start to finish so you can sit back, relax and enjoy.

Can you accommodate a party for less than 50 guests?
Yes, please call for pricing.

Will you serve food that I have prepared? 
Due to health codes and insurance liability we are unable to serve food that we have not prepared.

What if it rains? 
We arrive rain or shine.  If you haven’t rented a tent you may want to consider the many tent options available (a tent is party insurance); or we will be happy to set up the buffet in your home (and work out of your garage if possible).

How is food prepared and served? 
Food is prepared on site with our equipment (we do not need the use of your kitchen), and served from a staffed buffet.

Do you take the trash with you?
Yes, we will take trash that has been collected from the buffet service.

How do I book you for my event? 
Choose the menu you would like, call us with the date of your event and the estimated number of guests. A $500 deposit is required to hold your event date and we will send you a formal estimate as a confirmation.  75% of your balance is due 21 days before your event with your final guaranteed number of guests.  Please inform us of any increases after that time.

What is your cancellation policy?

If the client cancels the event, the client forfeits the $500.00 deposit. If the client cancels within 30 days of the event, the client forfeits the deposit and agrees to pay all event costs incurred by the caterer. This includes poor weather conditions.

When is final payment due?
Final payment is due on or before the day of the event.

What do I need to do the day of my party?
We are here to provide you with as much service as you would like. Sit back, relax and enjoy your party!